Introduction to Devcon19 Purecloud Building With The Purecloud Embeddable Framework
Let's dive into the details surrounding Devcon19 Purecloud Building With The Purecloud Embeddable Framework. Learn how to get started with Predictive Engagement, our newest Genesys Cloud integration Have something to say about this ...
Devcon19 Purecloud Building With The Purecloud Embeddable Framework Comprehensive Overview
Introducing our new Chat APIs. Learn how to work with agent chats and guest chats and lay the groundwork to Data actions integrations allow you to create static or custom actions that use the Platform API. You can use these data actions to ... Whether you want audit log style detail records, aggregate metrics over time, or realtime observations, it's all possible with ...
Summary & Highlights for Devcon19 Purecloud Building With The Purecloud Embeddable Framework
- Richard Schott demonstrates how to drop a compact
- Jason Mathison demonstrates how to get a customer phone number (AKA the ANI) and attach it to the interaction using a ...
- Introducing two new and poweful features: Fine-Grained Access Control and OAuth Scopes. Join this session to learn how ...
- HelpSocial integrates social network and messaging app conversations and reports with Genesys
That wraps up our extensive overview of Devcon19 Purecloud Building With The Purecloud Embeddable Framework.
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